Order Processing Process

Processing Time: (Product Preparation Time)

General products: Processing time is 1-3 days
Customized products: Processing time is 3-20 days ((Usually within 10 days, special products, high-quality customized products, complex clothing, and peak order periods may take 20 days, such as Christmas, Halloween, and anime exhibitions.)
Different products require different times because they require different processes.
If you have any questions or customization issues, please contact
Sales@istarcosplay.com
We will reply to you within 24 hours.
Please describe as clearly as possible so that we can answer your questions.
If you want to know about the products we already offer, please provide the product name, link, or number.
If you want to customize your desired product, please provide me with pictures or references.

Submit Order
After your order is confirmed, the order information will be submitted to the tailor/warehouse.
Verify Order Information.
The warehouse needs to confirm whether the goods are in stock. If they are in stock, they will go directly to the quality inspection step (step 4). If they are out of stock or custom orders. The tailor will arrange the operation.
Design and Cutting
The tailor will design your order according to the size you provide, select the appropriate materials, and start making it.
Check the Order
After the production is completed, the tailor will check every detail and accessories according to the order information to ensure that the order is completed.
Outbound Quality Inspection
Before packaging, our quality inspectors will conduct quality inspections on the completed orders, including verification of quality, size and accessories to ensure that they meet your requirements.
Packaging Outbound
Finally, we pack the clothes and submit them to the logistics company, which will arrange to deliver the clothes to you.